LMS Body
Your account was created. Please log in with your new username and password under “Returning Students” below.
New Students
To register for SalesHQ Academy, simply fill out the form below. You’ll get immediate access to the courses that matter to you.
For group registrations with reporting capabilities, please send an email to FCCC@fai2.com.
Returning Students
If you’ve already been registered as a student, log in here.
LMS Header
Our goal is to empower dealers with the most powerful selling points of FCCC – in turn driving sales and earning customer loyalty. To that end, we are pleased to offer SalesHQ Academy, a series of free online learning courses covering topics relevant to your customers. Courses take just 10-15 minutes to complete and new courses continue to be added.
Eco Initiatives 2
Our ongoing support for the environment is found in our commitment to deliver alternate-power options to our customers as well. We were the first commercial vehicle manufacturer to introduce hybrid-electric technology to the walk-in van market, and the first to bring it to the motorhome market as well. We also offer walk-in van and commercial bus chassis powered by compressed natural gas and liquid propane. We recently introduced the hydraulic hybrid chassis for the walk-in van market and were the first to manufacture a non-plug-in hybrid-electric school bus chassis with our sister company, Thomas Built Buses. FCCC is an innovative, nimble and forward-thinking company that believes in offering alternative power solutions to our customers as well as maintaining environmentally friendly manufacturing processes.
Contact Us Text
Contact Us
We love to hear from our customers. It’s the best way to make sure our customer service meets your expectations. If you have any questions, comments or suggestions about our products, product options, Web site, dealers or anything else, please let us know. We look forward to hearing from you.
Dedicated to the Road Ahead
Dedicated to the Road Ahead
Established in 1995 and trusted by some of the most respected names in the RV, walk-in van, commercial bus and school bus industries, Freightliner Custom Chassis Corporation (FCCC) is a leading manufacturer of premium vehicle chassis. As part of the Daimler family, Freightliner Custom Chassis shares the heritage and engineering excellence of Freightliner and Mercedes-Benz – leveraging expertise in heavy-duty durability and precision performance to infuse each of our chassis with the best of all worlds.
Located in Gaffney, South Carolina, FCCC employs more than 650 employees in our manufacturing, customer support and retail facilities. As the world’s largest manufacturer of diesel walk-in van chassis, nearly two-thirds of all diesel walk-in van chassis sold today are made by FCCC. We also hold more than half the market in Class A diesel motorhome chassis and more than a quarter of the market in conventional school bus chassis.
At FCCC, we recognize that our goal of building market-leading chassis cannot be realized without a thorough understanding of – and response to – our customers’ needs. We deliver superior performance, safety, reliability and customer support based on a wealth of in-depth knowledge and resources, because as we always tell our customers, we’re proud to say we’re Driven by You.
About Freightliner Custom Chassis
Established in 1995 and trusted by some of the most respected names in the RV, walk-in van, commercial bus and school bus industries, Freightliner Custom Chassis Corporation (FCCC) is a leading manufacturer of premium vehicle chassis. As part of the Daimler family, Freightliner Custom Chassis shares the heritage and engineering excellence of Freightliner and Mercedes-Benz – leveraging expertise in heavy-duty durability and precision performance to infuse each of our chassis with the best of all worlds.
Located in Gaffney, South Carolina, FCCC employs more than 650 employees in our manufacturing, customer support and retail facilities. The world’s largest manufacturer of diesel walk-in van chassis, nearly two-thirds of all diesel walk-in van chassis sold today are made by FCCC. We also hold more than half the market in Type A diesel motor home chassis and more than a quarter of the market in conventional school bus chassis.
At FCCC, we recognize that our goal of building market-leading chassis cannot be realized without a thorough understanding of – and response to – our customers’ needs. We deliver superior performance, safety, reliability and customer support based on a wealth of in-depth knowledge and resources, because as we always tell our customers, we’re proud to say we’re Driven by You.
Eco Initiatives
Eco Initiatives
Being environmentally responsible is important for all successful corporations. So is offering customers product options that consume less fuel and reduce their carbon footprints. As an industry leader, FCCC has been producing hybrid and alternatively powered vehicles since 1996. Our global sustainability initiative is focused on reducing emissions, carbon dioxide levels and fuel consumption. And we’re dedicated to providing product solutions that meet consumers’ expectations while minimizing the impact on the environment.
Contact Us
FREIGHTLINER CUSTOM CHASSIS CORPORATION
552 Hyatt Street
Gaffney, SC 29341
P: 864-206-8000
MEDIA CONTACT
Bryan Henke
Manager-Product Marketing
P: 864-206-8719
bryan.henke@daimlertruck.com
FCCC SERVICE & TRAINING CENTER
103 Campus Drive
Gaffney, SC 29341
P: 855-253-0421
Hours: Monday-Friday, 7am to 3:30pm EST
CUSTOMER SUPPORT CENTER
1-800-FTL-HELP (1-800-385-4357)
Support Form
Camp Freightliner
Careers
Factory Tours
At approximately 289,000 sq. ft., three production lines and more than 600 employees, the FCCC factory is a must see for Freightliner Chassis owners. You’ll witness everything from the engine trim line and laser alignment system to a completed chassis ready to roll out the door to the body builder. Factory tours are offered each weekday and last 45 minutes to one hour. Registration begins at 9:45am in the main lobby. We are only holding one factory tour a day. Please note that for your safety, open-toed shoes are not permitted.
SCR
SCR – SIMPLE. CLEAN. RELIABLE.
Meeting 2010 EPA Emissions Standards. Improving Performance.
SCR technology is simple, clean, reliable and hassle-free. It meets 2010 EPA emissions standards and improves performance. SCR, or Selective Catalytic Reduction, is the cleanest diesel emissions technology available. It delivers more horsepower, torque and better fuel economy than other emissions technologies.
SCR Frequently Asked Questions
SCR, 2010 Emissions Standards and the RV Industry
Q: What are the new EPA 2010 diesel emissions standards?
A: EPA 2010 diesel engine emissions standards reduce the amount of nitrogen oxides emissions into the atmosphere for cleaner air and a cleaner environment. EPA mandates are pretty common and have been passed in ’94, ’98, ’02, ’07 and now in 2010.
Q: What is SCR?
A: SCR stands for Selective Catalytic Reduction. SCR simply adds a Diesel Exhaust Fluid (DEF) into the exhaust gas and filters it through a catalyst to convert NOx into nitrogen and water, which is released into the air. It is the next-generation technology that almost every diesel engine manufacturer is using to comply and the technology that almost all RV and commercial truck OEMs have chosen to comply with the new 2010 Emissions Standards.
Q: Is there an alternative solution available to meet the 2010 EPA requirements?
A: Only one manufacturer is pursuing a divergent path from the rest of the industry, opting to intensify the EGR technology used to reach the EPA 2007 standards, calling it Advanced EGR (AEGR). However, all other motorhome and engine OEMs have selected SCR because of its proven technology and benefits to the RV owner and the environment.
Q: Why are the overwhelming majority of engine, truck and motorhome manufacturers using SCR?
A: Because SCR is a Simple, Clean and Reliable technology:
• Simple: SCR is built upon existing technology and simply adds a Diesel Exhaust Fluid (DEF) and a catalyst to remove additional particulates and emissions.
• Clean: SCR technology has been certified by the EPA to meet its new standards.
• Reliable: Although relatively new to North America, SCR is a proven technology that has been in use in Europe since 2006 with over 600,000 SCR equipped commercial vehicles in service over hundreds of millions of miles. In addition, more than 30 million test miles were run in the U.S. before SCR was released to the market.
Q: Are there other benefits of SCR technology?
A: Yes, many. In addition to meeting 2010 emissions standards, SCR gives you 5 to 8 percent better fuel economy, more torque and more horsepower versus a similarly equipped EPA 2007 engine using EGR technology.
Q: Does either SCR or AEGR require additional components or add additional weight?
A: Yes, they both do. SCR requires only the addition of a DEF tank and SCR catalyst, while AEGR will require a larger engine to achieve similar horsepower and torque ratings, a larger radiator for cooling and, in some cases, an additional turbo. In the end, both of these technologies are expected to add a similar amount of additional weight to the motorhome.
Q: How easy is it to refill the DEF tank?
A: It’s hassle-free. DEF is as simple and quick to refill as windshield wiper fluid and is readily available at thousands of travel centers and auto-parts supply stores nationwide.